RETURNS AND CANCELLATION POLICY

Our Returns Policy
Due to the nature of the products, unfortunately you cannot return items after delivery. If you have any issue with the products purchased such as damaged delivery or faulty products, we apologise in advance and ask you to please contact us at inform@kachice.com so we can investigate and resolve the issue.

Our Cancellation Policy
If you change your mind about an order, you can cancel the order for a full refund to the original method of payment by sending an email to inform@kachice.com stating your name, address, order number and relevant other information. You cancellation email must reach us before the items has been dispatched or before you get an order complete email, whichever is first. After the item has been dispatched or you get an order complete email (whichever is first) you can no longer cancel the order. Note that the email used for cancellation must be the same as email that was used for ordering.